Tag: customer experience
Cory Mosley: What’s in it for your customers
Cory explains: when you master why you do what you do and what’s in it for you, you should have no problems mastering what’s...
David Lewis: The most important part of the sales process is...
David Lewis: The most important part of the sales process is the customer picking out the right vehicle. So, David suggest doing this before...
If you don’t have a Facebook review process, it’s time to...
Brian Pasch : Think your customers are only going to DealerRater, Google and Yelp for your dealership reviews? Think again. If you don’t have a...
Solutions to improve your dealership culture
Jonathan Dawson: Trainer/consultant, founder of Sellchology and co-author of the book Race To The Finish Line.
Whats damaging your customer’s experience?
David talks about why he does not like trial-closes and the damage they do to the customer experience.
AutoNation Takes Car Shopping to New Heights
https://www.cbtnews.com/auto-nation-takes-car-shopping-new-heights/
