Tag: customer experience

Video has become part of everyday life, ranging from entertaining people to providing a quick education on just about any subject you could imagine....

It's no secret that online reviews are essential for businesses, which goes double for auto dealerships. With so much competition, it's crucial to have...

In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that...

What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to...

Let’s face it: technology is no longer a luxury for most of the world; it’s a necessity. Every industry has experienced drastic changes due...

In selling products, dealerships have an incredible opportunity to acquire new customers and retain existing ones. But, according to S&P Global Mobility, the truth...

The bar to becoming a successful automotive group is extremely high. Worth $2.86 trillion in 2021, the automotive industry is indubitably one of the most...

All businesses, including car dealerships, face the challenge of figuring out how exactly to connect with customers in order to meet and exceed sales...

In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...

In the dim glow of a local dealership, Sarah drove off the lot with her brand-new sedan. Instead of feeling like just another sale,...