Tag: customer experience

On the latest episode of Auto Marketing Now, host Brian Pasch, Founder of PCG Companies, sits down with CEO of A2Z Sync, Chip Perry to...

Headlines on Tuesday, November 16 sought to command attention from consumers in the market for a vehicle but from two very different perspectives. Dodge unveiled...

The adoption of digital retailing tools by dealerships during the pandemic was something to see. We were forced to disrupt our normal business model,...

On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, shares the language that works well when it comes to working...

If you speak with a local Southern California Audi salesperson, he'll tell you that the cars they have are selling at list price. And...

Despite the industry’s inventory and chip uncertainty, retail automotive has continued to shift and evolve online. Today’s successful dealerships are offering the entire vehicle...

For over 30 years, David Lewis and Associates has been taking dealership sales and service to the next level. On today’s show, we’re pleased...

I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from Shep Hyken, he...

With inventory shortages, you’re likely stocking competitive used brands to have something to sell. How do you sell if you’re not selling on brand?...

At the dealership level and more importantly online, consumers want to get to the bottom line and want their payments to be exact. This...