Tag: customer experience

Austin, Texas – November 18, 2024 – CDK, the leading automotive retail software provider, today announced a multi-year extension of its agreement with Holman,...

The influence of female consumers in the marketplace is undeniable, and understanding how to tap into this demographic can be a game-changer for your...

Success in today's market demands a new approach. In the second edition of They Ask, You Answer: A Revolutionary Approach to Inbound Sales, Content...

Businesses are coming to understand that it's not just about the products or services they offer or how superior they are. Customer experience is...

We are sure you've seen these little grids on posters or mail pieces. These are QR codes, and they are rather versatile and straightforward...

Imagine a family-owned dealership deeply rooted in tradition but now facing a pressing dilemma: attracting the elusive younger generation. As digital platforms and social...

Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s...

Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service....

Video has become part of everyday life, ranging from entertaining people to providing a quick education on just about any subject you could imagine....

It's no secret that online reviews are essential for businesses, which goes double for auto dealerships. With so much competition, it's crucial to have...