Tag: Customer expereince
Boosting showroom traffic with appointment tracking and personal engagement
In today’s hyper-competitive auto sales landscape, simply setting appointments isn't enough to secure customer loyalty. Industry expert Jen Suzuki, founder and president of eDealer...
Revolutionize F&I operations with Adam Marburger’s game-changing approach
Welcome to the latest episode of Training Camp with Adam Marburger, exclusively on CBT News! In today’s session, we’re diving deep into a game-changing...
Transform your dealership’s success with these key sales strategies – Jen Suzuki...
As the retail automotive industry evolves, dealerships recognize the importance of personalized shopping experiences and sales strategies. On today's episode of CBT Now, we're...
Autotrader is Furthering Their Distances From Others In the Industry With...
The last time we spoke to Jessica Stafford, Senior Vice President & General Manager at Autotrader, she told CBT News how AutoTrader kicked off the year...
Does Your CRM Support a Seamless Online to In-Store Transition?
There are variations of what a strong digital retail dealership could look like. Bill Wittenmyer, Partner at Elead1one and knowledgeable resource on auto retail, expands...