Tag: customer communication
The Importance of Assumptive Communication in Automotive Dealerships
In the fast-paced, exciting world of automotive service, the role of service advisors is crucial! They bridge the gap between technical solutions and customer...
Elevating the service experience with proactive communication and real-time updates
In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...
How (and why) car dealers should prioritize customer communication
You've done it! That prospective car buyer has finally pre-ordered that new vehicle at your dealership. However, there's also a bit of a problem....
What can your car dealership do to prepare for the future...
On the latest episode of Auto Marketing Now, host Brian Pasch, Founder of PCG Companies, shares some insights on what to do during this unique...
Best strategies to develop your car dealership’s service business
In 2020, new car dealerships reported $111 billion in revenue through service and parts alone. If you are focused on growing the service side...
Why customer communication is key for car dealers during tight vehicle...
Car dealers around the country are feeling the strain of the current tight supply situation. As more customers search far and wide online for...
How Your Dealership Staff Can Improve Their Communication with Customers
Successful customer interactions are just as important today as they were when the first cars left factories at the turn of the century. That...
