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Steve Hall

Why Valuing Every Stakeholder Impacts Your Dealership – Steve Hall, Automotive...

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Stakeholders in a company aren't just those who invest in the stock of the brand you sell, but it's also those who invest in...
newscast

DealerRater: 3 Best Practices for Reviews | 5 Ways to Attract...

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  On today's CBT Newscast for Thursday, May 18, 2017: 3 Best Practices for Online Reviews - Jamie Oldershaw, GM DealerRater In this interview, Jamie Oldershaw, GM...
newscast

Daily Newscast: How GM achieved NA sales growth in Q1 |...

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On today's CBT Newscast for Thursday May 4, 2017: Dealer’s need to improve digital marketing execution: Interview with vAuto’s Brian Finklemeyer During this interview with Brian...
turnover

2 changes to improve employee turnover at your dealership

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Word has it that many dealers are still having problems finding and keeping ‘good’ salespeople. According to the 2016 NADA Dealership Workforce Study, the...
website mobile-friendly

Is your dealer website mobile-friendly?

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Car shoppers are interacting with dealerships on mobile. It doesn’t matter if it’s via an app or a mobile browser on their smartphones or...
Jonathan Dawson

Daily Newscast: Cody Lusk, AIADA, UAW, Dealership Culture

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Cody Lusk of the AIADA talks about the “buy American” comments from the head of the UAW 5 elements needed in building a great culture...

How to increase your profits?

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Mark hosts Andy Church, CEO of ASE Americas, on what tips dealers need to follow to improve their culture, improve their customer service and...