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culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

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The type of culture your organization demonstrates every day - behaviors, actions, decisions - has an impact on employee motivation, customer satisfaction, productivity, performance,...
culture

How Your Culture Drives Performance

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 On this week's episode of F&I Today, Becky Chernek talks about establishing a culture that defines who you are, spiffing salespeople on product sales,...
culture

Equip Your Team with a Winning Culture

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How can we equip our front-line sales professionals with all of the proper tools necessary to be successful in automotive? A large part of...
salespeople

Rewarding Salespeople Who Cultivate Referrals

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As a manager, do you like seeing your salespeople standing around on the showroom floor? I’m thinking the overwhelming majority of you hate seeing...
Kain & Co.

Customer Relationship Management

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On this week's Kain & Company, David talks about customer relationship management and CRM culture.
dealership

Hiring the Right People for Your Dealership

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On this week's episode of On the Mark, Mark Tewart talks about hiring the right people that improve your dealership culture and environment, making...
business development

Creating a Business Development Culture

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On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout...
culture

How to Turn Around a Toxic Dealership Culture

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Working for an automotive retailer can be both challenging and rewarding. Dealerships with a healthy company culture provide equal opportunity to interact with different...
sales process

5 Ways to Add a Personal Touch to Your Online Sales...

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Nothing connects humans on a broader scale than the internet. If something newsworthy happens, you are bound to see it in your social media...
leadership

Dave Anderson: How the Right Leadership Leads to the Right Culture

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One of your goals as a dealership this year may be to improve your hiring process. That might mean overhauling how you recruit managers...