Tag: CRM
Use These 6 Tips to Treat Every Caller Like Royalty
Here’s a simple, but important truth: Your customer service experience starts the moment someone picks up the phone and dials your dealership. Sure, they...
Are You Using CRM to Its Highest Potential?
Most dealers view their CRM as a technology solution that’s designed to improve processes or as a way to communicate with customers. While this...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops...
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche,...
Five Reasons Why CRM Systems are Vital for Your Dealership
Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team?...
How to Leverage Technology In Auto Sales – John Grace
Is it time for your dealership’s DMS system to be updated? Or is it time to look into getting a new one altogether? No...
What to Expect from CDK Global’s Acquisition of ELEAD1ONE – Bill...
CDK Global and ELEAD1ONE are merging together as one company. Joining CBT News to talk more about this new acquisition and opportunity for the CRM company is...
5 Rules For Choosing The Right CRM For Your Dealership –...
Most of the data that dealers collect comes from their CRM. We spoke with Bill Wittenmyer, a partner at ELEAD1ONE, to talk about where...
Customer Reporting Made Easy with CRM Connected App – AutoLoop
Patrick Kelly, Partner at Autoloop, and Russ Beckenstein, Vice President of Front-End Solutions, Join CBT News on camera to talk everything NADA and what...
Cox Automotive: Winning in Digital Marketing Attribution
It’s no surprise that most dealers and their marketing department are at a loss when it comes to tracking their digital marketing dollars. A...
Brian Pasch: Metrics, Attribution and Relevant Marketing Strategies
Joining CBT Automotive Networks on the NADA Showroom floor is Auto Marketing Now's, Brian Pasch. We ask for his thought on this years NADA Show and how...
