Tag: CRM
How to Successfully Engage Your Car Buying Customers Online
Now more than ever, the car buying journey is no longer confined to a showroom or dealership lot. Creating a more connected, personalized, and...
How to Increase Engagement With Car Buyers at Your Dealership –...
On today’s show, we’re so pleased to welcome Jeff Beals, Vice President of operations at Elead and Bill Wittenmyer, Partner and Vice President of...
The Importance of Properly Utilizing Your CRM Platform – Jonathan Thompson,...
Jonathan Thompson, Vice President at Force Marketing, came to the CBT Stage at NADA 2020 to talk to Jim Fitzpatrick about how important it...
Leverage Artificial Intelligence to Score and Evaluate Every Customer Call –...
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Lawson Owen, Managing Partner of Proactive Dealer Solutions.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: The...
Make Your Sales Process Seamless with this New CRM from Reynolds...
At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Greg Uland, Marketing Director for Reynolds & Reynolds, a household name...
Bill Wittenmyer Discusses Elead’s Brand Refresh, New Partnerships, and The Need...
On today’s show, we’re pleased to welcome back Bill Wittenmyer, Vice President of Sales, Layered Apps and Competitive Accounts for elead, a well-known CRM...
What is Your Customer Data Worth?
Today, most dealers spend heavily on purchased media—both traditional and digital—not because they want to, but because they have no other way to reach...
5 Reasons You Need to Redefine CRM
The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or...
How to Solve the Biggest CRM Challenges That Dealers Face Today...
Every dealer knows that a well-functioning CRM reduces the more tedious aspects of car buying and selling. It creates better leads, records customer service...
Customer Relationship Management
On this week's Kain & Company, David talks about customer relationship management and CRM culture.
