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CRM, Roessler

Streamline digital communications at your dealership with better CRM engagement tools...

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Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the...
CRM

5 CRM missed opportunities dealers can fix today

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Customer-relationship management software helps you do all sorts of things, such as targeted marketing, lead nurturing, tracking employee performance and maintaining customer relationships after...
tools

Top 6 car sales tools that every dealership needs today

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Today, customers are lining up to buy vehicles, and salespeople mostly take orders. We don’t know when supply chain issues will resolve. We do...
Price

How car dealers can improve lead management despite low vehicle supply...

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Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the...
chip shortage, if industry

Strategies for winning over a customer during the chip shortage

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As 2021 winds down, dealers are still being hit with the effects of the chip shortage. Combined with pandemic ripples and supply chain delays,...

How the right automotive CRM can help during the inventory crunch

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In a time where a chip shortage has led to a decline in inventory available and an increase in vehicle acquisition costs, having a...
email

How to improve email marketing effectiveness in 3 simple tips

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When you mass email contacts with broad messages you ruin your database. Case in point, my dad recently bought a gently used Hyundai Sonata....

Greenway Auto COO Casey Coffey discusses benefits of new marketing solution

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On today’s show, we’re pleased to welcome Hugh Hathcock, Owner of Velocity Automotive Solutions and we’re also joined by Casey Coffey, Chief Operating Officer...
Hugh Hathcock

A look inside industry icon Hugh Hathcock’s automotive retail journey

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Today on CBT News, we welcome back to the show Hugh Hathcock, owner of ReconVelocity. Now, you may know a little bit about his...
leads

Five best practices in handling online leads

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In this age of online marketing, automation, lead capture, and CRM response databases, we often lose the basics of handling online leads. Leads are...