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digital retail

Mike Burgiss: Results from the Future of Digital Retail Study

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  When the Future of Digital Retail study came out last month, it provided a consumer's view of the car shopping process. We wanted to...
newscast

Cox Auto’s Mike Burgiss: Results from the Future of Digital Retail...

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  On today's CBT Newscast for Monday, February 5th, 2018: Mike Burgiss: Results from the Future of Digital Retail Study When the Future of Digital Retail study...
Cox Automotive

Four Ways That Sales Staff Can Embrace the Role of Consultant...

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In the last decade, the role of the consumer has changed. These days, customers enjoy more control over their purchasing experiences. They no longer...
newscast

Cars.com’s Darren Haygood: How to make sure your top salespeople stand...

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  On today's CBT Newscast for Monday, January 22nd, 2018: Cars.com's Darren Haygood: How to make sure your top salespeople stand out Imagine the amount of time...
Cox Automotive

Jonathan Smoke: Dealer Sentiment Index Shows Dealers Positive about Fourth Quarter

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  Joe Gumm sits down with Cox Auto Chief Economist Jonathan Smoke to discuss the fourth-quarter 2017 Cox Automotive Dealer Sentiment Index. This is a...
newscast

Cox Automotive Chief Economist, Jonathan Smoke: Dealer Sentiment Index Shows Dealers...

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On today's CBT Newscast for Friday, December 22nd, 2017: Jonathan Smoke: Dealer Sentiment Index Shows Dealers Positive about Fourth Quarter Joe Gumm sits down with Cox...
newscast

Bill Wittenmyer: What works best: Human connection or technology? | 3...

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On today's CBT Newscast for Thursday, November 30th, 2017: Bill Wittenmyer: What works best: Human connection or technology? There has always been a battle between what...
dealership competition

Three Ways to Stay Ahead of Your Competition

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Competition is the catalyst that makes the world go around. It promotes innovation, stifles complacency, and brings out the best in our businesses. However,...
online shopping

Bridging the gap from online experience to showroom buying

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Attribution, to some, is connecting online activity to what happens in a dealership. For James Grace, Senior Director of Analytics Products with Cox Automotive...
newscast

Cox Automotive: Bridging the gap from online experience to showroom buying...

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On today's CBT Newscast for Wednesday, November 22nd, 2017: Cox Automotive: Bridging the gap from online experience to showroom buying Attribution, to some, is connecting online...