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Xtime Unveils New Service Management Features to Maximize Customer Retention and...

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Industry leader, Xtime, announces new capabilities for Spectrum platform, releases new book, “Fast Break,” by Jim Roche REDWOOD CITY, Calif. (January 22, 2019) –The auto...
service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

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According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department...
study

Four Automotive Research Reports You Should Be Reading For 2019

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It is no secret that there is a substantial amount of market information out there, especially concerning the automotive industry. There is always a...
customer-centric

How to Become More Customer Centric at Your Dealership – Jim...

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The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for...
Cox Automotive

Optimism, Healthy Sales, and Incentives Highlight the Finish Line of 2018...

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This past year was met with a lot twisting turns when it came to auto sales and trends. However, in the end, many were...
Dale Pollak

Dale Pollak On Today’s Greatest Challenges In The Automotive Industry

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Rideshare companies, direct to consumer sales models, recruiting, tariffs and if that is not enough over 4 million off-lease cars are hitting the market...
employee appreciation

The Importance of Employee Appreciation and How It Affects Your Bottom...

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The holiday season is the perfect time of year to express your gratitude for the important things in life, and for dealers, one of...
dealertrack's new f&i

How to Minimize Car Buying Time at Your Dealership – Mazen...

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As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be...
audience targeting

How to Create an Efficient Audience Targeting Strategy For Your Dealership...

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According to the NADA, over 50 percent of the average dealers’ ad spend goes into digital. On today’s show, we welcome guest host for...
cox automotive

Dealers Share Outlook on Car Ownership Trends in Cox Automotive Mobility...

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Alternative vehicle ownership is becoming increasingly popular among consumers and here to help us navigate through this constantly evolving industry is Rachelle Petusky, research...