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price

Customers Say “No More Haggling” When it Comes to Price

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If you talked to everyone who came into a traditional dealership and asked if they were dreading a specific aspect of the car-buying process,...
industry

Charlie Chesbrough on Memorial Day Sales Results, Q2 Predictions, and Other...

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 While it’s important to monitor year-over-year trends in the retail auto industry, it is arguably more important to focus on where the industry is...

Manheim’s Used Vehicle Index: How Your Dealership Can Profit from Current...

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Following Manheim's release of the latest edition of the Used Vehicle Value Index, Zo Rahim joins CBT News to discuss current defining factors of...
newscast

Manheim’s Used Vehicle Index: How Your Dealership Can Profit from Current...

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 Today on CBTNews.com - Tuesday, May 21st, 2019: Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities - Zo Rahim, Industry Insights...
wholesale

What an Increased Demand in Used Vehicles Means for Your Dealership’s...

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It’s no secret to anyone that vehicle affordability issues continue to arise, and that means more customers are looking to purchase used cars. Here...
return customers

The Importance of Having Return Customers in the Service Drive –...

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According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer...
Brian Finkelmeyer

How Dealerships Can Adapt to Changes in Consumer Demand – Brian...

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Auto sales were reported down for most manufacturers in the month of April and the Federal Reserve decided to keep interest rates where they...
customer

Moving Dealerships From Transaction-Centric to Customer-Centric

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Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and...
Car Buyer Journey

How the Car Buyer Journey Has Changed and What it Means...

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On today’s show, we’re pleased to welcome back Isabelle Helms, vice president of research and market intelligence for Cox Automotive. Isabelle is here to...

How the Car Buyer Journey Has Changed and What it Means...

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Today on CBTNews.com - Monday, April 29th, 2019: How the Car Buyer Journey Has Changed and What it Means for Your Dealership - Isabelle Helms,...