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experience

How reducing friction in the customer experience benefits car dealers

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Earlier this year, the eleventh Cox Automotive Car Buyer Journey Study was released in the midst of the pandemic. It doesn’t come as a shock...
Finkelmeyer

Cox Automotive’s Brian Finkelmeyer on new vehicle inventory and what dealers...

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As demand continues to climb alongside inventory concerns, could you be doing more to get ahead of it all? On today’s show, we’re pleased...
Chesbrough

Cox Automotive’s Charlie Chesbrough reveals forecast for Q4 and how car...

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The shortage of new vehicle inventory has led to a decline in sales and an uptick in stress for many of you. Cox Automotive...

Dale Pollak shares insight into current trends and economic impacts in...

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We have all been impacted by dwindling inventory in today’s market. While profits still remain high for many, what we are experiencing may be...
digital marketing

Digital marketing methods for today’s car dealership

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What's working for you in digital marketing today and what needs to be revamped? As more consumers make purchases online, it is critical for...

Cox Automotive enters the EV battery business

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Cox Automotive Mobility announced on Wednesday that it had acquired Spiers New Technologies (SNT), which is a leader in electric vehicle battery lifecycle management....

JD Power and LMC Auto release automotive forecast for August 

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Last Thursday, JD Power and LMC Automotive released their projections for August 2021. Their joint assessment showed that sales are likely to see a...

July vehicle prices hit all-time high while incentives vaporize

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The average transaction prices for new vehicles are pushing vehicle purchases into unaffordable territory for shoppers – at least, for those who can find...
Manheim Used Vehicle Value Index

What the latest Manheim Used Vehicle Value Index reveals about the...

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On today’s show, we’re pleased to welcome Jonathan Smoke, Chief Economist for Cox Automotive. He discusses the Manheim Used Vehicle Value Index and the...
Ferguson

Three key elements to help your car dealership adopt a service-centric...

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On today’s exclusive CBT News Power Lunch, we’re pleased to welcome Darrel Ferguson, Director of Performance Management at Xtime, a Cox Automotive brand. Ferguson begins...