Tag: COVID19
5 simple ways to master the professional F&I video call
There was a time when no dealership (and certainly not F&I) thought much about handling any part of the car-buying process over video, but...
Can auto dealers compete with direct-to-consumer EV sales?
To the Editor:
It’s been a common theme for a while now that small dealerships won’t be able to survive as the big dealer groups...
A different approach to dealership hiring during a pandemic
To the Editor:
Great interview with Shawn Hays. Definitely an energy guy! I love how he has done the opposite of most every dealer and hired more...
NAMAD President Damon Lester shares his bold agenda for 2021
2020 was a rollercoaster year for many minority dealers. To continue the conversation regarding diversity in automotive and to look ahead at 2021, we...
GNYADA’s Mark Schienberg reviews the highs and lows NY dealers experienced...
Today on CBT News, Mark Schienberg, President of the Greater New York Automobile Dealers Association, joins the show to discuss a recent audit report...
Is your dealership capitalizing on the revenue opportunities from service recalls?
On today’s show, we’re pleased to host a special Kelley Blue Book roundtable featuring Jade Terreberry, Director of Analytics for Cox Automotive, and Juan...
4 common lessons dealers and business owners learned in 2020 –...
Today on CBT News, anchor Jim Fitzpatrick is joined by Joseph Michelli, CEO of The Michelli Experience and bestselling author. Michelli joins the show...
How to build a strong culture at any car dealership regardless...
With 16 dealerships named to Automotive News' 'Best Places to Work', Bergstrom Automotive had the most dealerships to make the list. On today’s show,...
Facebook’s Bob Lanham discusses 2021 marketing trends and what’s next for...
2020 has been an unforgettable year for the automotive industry for a variety of different reasons. As we look back on the year in...
Hyundai USA CMO Angela Zepeda on the biggest marketing changes and...
When COVID-19 hit in the Spring earlier this year, many dealers dialed back their marketing dollars to prepare for a rough road ahead. However,...
