Tag: COVID-19
Does the evolution of business mean more remote workers?
To the Editor:
Working remotely has its pros and cons. I think it’s smart to call it the ‘evolution of work’ instead of the ‘future...
Americans hesitant to return to normalcy amid post-COVID apprehensions
A growing sentiment among all Americans is an apprehension to return to normal life after the pandemic. A survey performed on behalf of HealthInsurance.com revealed that a...
Alternative communication from service advisors provides a more convenient customer experience
To the Editor:
As someone whose role it is to bring the family vehicles in for service, I feel Brian hit the nail on the...
CarMax issuing bonuses for 22,000 staff to reward efforts during COVID-19
On Wednesday, CarMax announced that around 22,000 of their associates nationwide can expect to receive a bonus. The initiative is an acknowledgement for working...
NADA President & CEO Mike Stanton gears up for next week’s...
Due to safety concerns and government restrictions caused by the Coronavirus outbreak, last October, National Automobile Dealers Association officials made the call to move...
The importance of integrating new retail methods into future dealership strategies...
Today on CBT News, anchor Jim Fitzpatrick is joined by Doug Stephens, founder and CEO of The Retail Prophet. His company is one of...
How car dealers can serve customers in a modern retailing environment...
With the acceleration of digital retailing, car shoppers have drastically changed how they interact with the dealership. Industry expert Ron Frey, principal of RL...
How the automotive retail buy/sell market finished up 2020 – Erin...
Kerrigan Advisors, one of the nation's top buy/sell firms in automotive retail, recently released their 2020 Kerrigan Index Year-End Review. On today's show, founder...
Automotive Ventures CEO Steve Greenfield breaks down the major themes of...
On today’s show, we’re pleased to welcome Steve Greenfield, CEO and founder of Automotive Ventures. Greenfield specializes in advising founders, owners, and CEOs on...
10 retail predictions all business owners should prepare for – Shep...
On today's show, we’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. Hyken's work includes...
