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loyalty marketing program

Building a Culture Around Your Dealership’s Digital Retailing Process

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Capgemini

This Study By Capgemini Reveals Consumer Interest Levels in Buying a...

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On today’s show, we’re pleased to welcome Daniel Davenport, Senior Director of North American Automotive for Capgemini. Daniel and Jim discuss the findings from Capgemini's...
Walter Bond

‘Never Let Them See You Sweat’ and Other Leadership Advice from...

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On today’s show, we welcome back best-selling author, speaker, business coach, and former NBA player Walter Bond.  Did you enjoy this interview? Please share your thoughts,...
Mark Tewart

How to Successfully Position Your Dealership Staff for a Swift COVID-19...

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On today’s show, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of "How To Be A Sales Superstar" and...
Hugh Hathcock

What Has the Auto Retail Industry Learned Over the Past 8...

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On today’s show, we’re pleased to welcome back Hugh Hathcock, Owner and Founder of ReconVelocity. In this segment, Hugh and Jim discuss what dealers have...
Dr. Nicole Lipkin

3 Steps to Manage the Mental Health Challenges of This Crisis...

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On today's show, we’re pleased to welcome back Dr. Nicole Lipkin, organizational psychologist, CEO of Equilibria Leadership Consulting, and Founder of The Young Leader...
Jeff Dyke

Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies...

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Today on CBTNews.com for Monday, May 25th, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies Ahead for EchoPark On today's show,...
Shep Hyken

3 Full-Proof Customer Experience Strategies to Use During Tough Economic Times...

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We’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. In this segment, Jim and Shep...
Brian Pasch

Brian Pasch Discusses How to Step Up Your Dealership’s Digital Retailing...

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On today’s show, we’re pleased to welcome back Brian Pasch, international auto marketing expert, Founder and CEO of the PCG Companies, and host of...
packages

How to Use Package Selling During COVID-19 to Increase F&I Profits

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As car shoppers slowly start to come back to the dealerships, F&I managers will have to become more creative in the way they sell...