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Brian Benstock

Brian Benstock Talks About Selling Cars During a Shutdown

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Today on CBTNews.com - Wednesday, April 1st, 2020: Brian Benstock Talks About Selling Cars During a Shutdown On today's show, we welcome back Brian Benstock, Partner,...
Ourisman Automotive

Chris Ourisman and Keith Lemer Discuss Reducing Overhead Expenses During These...

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As part of our continuing Coronavirus coverage, we’re pleased to welcome Keith Lemer, Co-founder and CEO of WellNet and Chris Ourisman, President of Ourisman...
Ron Frey

Industry Veteran Ron Frey Discusses the Steps Dealers Need to Take...

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As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Ron Frey, Strategic Advisor at JM Family Enterprises. Today, Ron and Jim...
Bernie Moreno

Seven Ways to Maintain a Positive Outlook When Living in Uncertain...

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A lot of unknown elements are challenging us and will continue to for the next few weeks. Not only are there health concerns facing...
parts

How COVID-19 is Affecting Parts Departments

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With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The...
Bernie Moreno

Today on CBT News for March 31, 2020: Car Dealer and...

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Today on CBTNews.com - Tuesday, March 31st, 2020: Car Dealer and Tech Entrepreneur Bernie Moreno Weighs in on COVID-19 and its Impact on the Car...
Kerrigan Report

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

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Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...
fixed-ops

Focusing on the Fixed-Ops Department: What You Need to Know During...

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As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg...
Remarketing

Force Marketing CEO John Fitzpatrick Discusses Sending a Solid Remarketing Message...

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As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing. Last time we spoke to John,...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

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Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year...