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OEM website satisfaction is Down. How does that translate to dealer...

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It is indisputable that the internet has become increasingly impactful in consumers’ decisions throughout the past decade, especially the past two years as shopping...
Service Reception

3 Things Salespeople Need to Sell to Their Customers

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Bringing Customers Back By: Glenn Pasch Fixed operations marketing seems to be a big buzzword for 2017. With sales of new vehicles seeming to plateau, the...

CBT News – April 30, 2015

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On today's show: - Steve Rayman Chevrolet discusses their perfect online consumer review reputation in an interview with their Sales Manager, Tim Barnett, Jr - Sales...