Tag: consumer communication preferences
How to better drive customer engagement with DriveCentric’s Steve Roessler
A dealership's buying experience is greatly influenced by human interaction. Steve Roessler, Chief Evangelist Officer at DriveCentric, talks about the distinctions between engagement management...
Hold the Phone: The New Rules of Engagement
If it feels like connecting with your shoppers by phone has become more challenging than in years past, you’re not alone. In a recent...