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On today's Inside Automotive, Jay Baer discuss how dealers can use "Talk Triggers" to their advantage with Shyann Malone.

How dealers can harness ‘Talk Triggers’ to boost customer retention –...

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On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of Fame keynote speaker, and customer experience researcher....
Cory Mosley

Cory Mosley: Focus On Customer Experience Without It Costing Profitability

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Cory Mosley Joins the CBT News team in the Cars.com booth at The NADA Show where he shares about the key to creating an...

F&I Today | Lisa Copeland

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On this week's episode of F&I Today Becky Chernek talks with Lisa Copeland about connecting with customers, training and how to strive for greatness.