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communication

Six Ways to Keep From Overwhelming Your Employees with Communication at...

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A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the...
technology

Futuristic Tech Has Real World Benefits for Car Sales

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Autonomous technology is under development despite the J.D. Power Q1 Mobility Confidence Study that shows consumers are skeptical of its integration. While it’s important...
Cory Mosley

The Importance of Having a Solid Communication Strategy for Your Dealership...

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As part of our ongoing Coronavirus coverage, we're pleased to welcome back Cory Mosley, sales consultant, and crisis management expert. In this segment, Cory...
hearing protection

Tips to Protect Hearing at the Dealership

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World Hearing Awareness Day is March 3 each year, a day to raise public awareness on how to prevent deafness and hearing loss as...
video

Creating a Video Culture at Your Dealership

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 On this week's episode of Kain & Co., David Kain of Kain Automotive talks about how you can engage with your customers by using...
attitude

Want to Sustain Growth? Here’s How to Develop More Leaders

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It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is...
service

15 Ways to Improve Communication in the Service Drive

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Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues. We need...
communicator

Becoming a Master Communicator

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Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so...
dealers

Why Dealers Need to Be More Transparent with Data, Communication, and...

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Buyers have long been suspicious of auto dealers. Historically, there has been a lot of distrust here, as the perception is that prices can...
digital communication

The Importance of Communicating Digitally With Automotive Consumers

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As Bob Dylan famously put it, "The times they are a-changin." While once customer communication was a reasonably straightforward affair, today, every interaction along...