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Suzuki explains the importance of value-based selling, offering actionable insights to help dealerships build long-term customer loyalty

Leveraging ChatGPT for enhanced sales and service – Jen Suzuki

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In this episode of Loyalty-Based Sales Strategies, industry expert Jen Suzuki explores ChatGPT's transformative potential for car dealerships. From streamlining service communications to crafting...
General Motors revealed on August 29 that it's collaborating with Google to examine ways to apply AI technologies throughout the automakers' operations.

GM and Google’s partnership expands on its OnStar AI technology

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General Motors revealed on August 29 that it's collaborating with Google to examine ways to apply AI technologies throughout the automakers' operations.  The Detroit automaker...
On today's Inside Automotive, we're joined by Shep Hyken explores how dealerships can elevate their customer experience using AI

Leveraging AI as an asset in the dealership rather than being...

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Artificial Intelligence is changing how some companies conduct business, especially in customer service. It may already replace roles in some industries, but is that...
Mercedes-Benz, Microsoft

Microsoft and Mercedes-Benz reveal plans to test ChatGPT in cars

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On June 15, German automaker Mercedes-Benz and Microsoft are partnering to test in-car ChatGPT artificial intelligence, which will be available to more than 900,000...
A dealership's website is the center for its public communications: here's how to make sure you get the most out of yours

5 cutting-edge digital tools to enhance your dealership’s website

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A dealership's website is the center for their public communications. The content on your website and how well things work together from trade in...
ChatGPT Hireology

How ChatGPT is transforming the way dealers manage everyday tasks

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How ChatGPT is transforming the way dealers manage everyday tasks Most of us have become familiar with ChatGPT, the chatbot that has swept through the...
ChatGPT GM

GM considers implementing ChatGPT in future vehicles

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Virtual assistants in General Motor vehicles may soon be powered by the AI language models behind OpenAI's ChatGPT. According to a GM executive, the...
Is ChatGPT ready for the automotive industry?

Can ChatGPT really help car dealerships?

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AI is always depicted as kind of scary in movies. It learns too much and becomes self-aware. It hates being handled by humans. It rebels....