Tag: CDK Global

A growing challenge dealers have faced for decades is identity theft and fraud. And as technology grows more sophisticated today, so do the hackers....

At this year's New York Auto Forum, media partner CBT News' anchor Jim Fitzpatrick met with Brian MacDonald, CEO and President of CDK Global, to discuss...

AUSTIN, Texas – March 26, 2024 Due to friction created between the various technologies used by original equipment manufacturers (OEMs) and franchise dealers, consumers...

During the most recent 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the chance to interview Brian MacDonald, the President and Chief Executive...

One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was...

Earlier this year, CDK Global released its Friction Point Study, which surveyed both shoppers and dealers to determine what points in the car buying...

The retail automotive industry has been tasked with meeting today's rising consumer expectations and demands. As dealers adapt successfully, CDK Global has launched a...

Car dealers are eagerly adopting new artificial intelligence tools, according to research by software provider CDK Global. An overwhelming majority of car dealers now feel...

Dealers understand the importance of excellent customer service more than anyone. But under the influences of technological advancements and financial crises, consumer needs have...

CDK Global is ideally situated to better serve dealers and customers with cutting-edge applications to cover every stage of the car buying process, including...