Tag: CBT Now
Why Don Reed believes EVs could be a major revenue opportunity...
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of...
Best practices salespeople must focus on as the auto industry evolves
Salespeople at auto dealerships across the country are being urged to brush up on their skills, as 'easy' sales from the past few years...
VADA Pres. Don Hall on EV competition: ‘Let the franchise system...
Dealers in Virginia are finding ways to adapt to the current economic conditions and making the best of a bad situation. They are creative...
How business leaders can increase their commitment to diversity and inclusion
Diversity and inclusion efforts were brought to the forefront during the height of the pandemic in 2020. Many leaders took notice but not as...
What the latest Fed interest rate hike means for auto dealers...
Today on CBT Now, we're joined by Ryan Kerrigan, Managing Director of Kerrigan Advisors, to update us on what the recent interest rate hike...
Why every auto dealership must create a powerful process for lead...
Much of the success in car sales stems from the ‘follow up’ with customers, but that process gets overlooked far too often. Today on...
Is your dealership truly equipped to sell cars online? — David...
Today on CBT Now, we’re pleased to welcome back David Lewis, President and CEO of David Lewis and Associates and the host of the...
Special Edition: EVs take center stage at the Detroit Auto Show...
Electric vehicles have taken center stage at this year's Detroit Auto Show. President Joe Biden even gave a speech at the event. He highlighted manufacturers' transitions...
Are customer surveys actually hurting the overall customer experience? It depends
Car dealers rely heavily on acquiring and improving customer feedback, but could those customer surveys hurt the overall experience? Joining us on CBT Now...
Is your auto dealership prepared for the transition to Google Analytics...
As Google Analytics 4 (GA4) works to replace Universal Analytics standards that have been in place for years, you need to make sure your...