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The motivations women may choose electric vehicles are varied but often revolve around environmental consciousness, cost savings, and technology adoption.

Women owners of electric vehicles: tapping into a growing market

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As electric vehicles (EVs) continue to gain popularity, it is crucial for automotive retail businesses to understand and cater to diverse consumer segments. In...
Customer shopping digitally and leaving Try these simple steps with every customer to help increase the amount and impact of your Google and other online reviews

Online reviews can’t be ignored – tips to get more (and...

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We all rely on ‘social proof’ to help us know where to spend our hard-earned dollars. Name one business or product you have considered...

Conquering your self-doubt: how to get out of your own way

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Running a successful auto dealership requires a mix of business acumen, passion, and dedication. Despite having these traits, self-doubt can still creep in and...
Unlock the secrets of customer retention at your dealership with personalized connections. Elevate customer satisfaction for lasting success.

Mastering customer retention: How to personalize connections at your dealership

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Your sales team is knocking it out of the park! Customers are coming in, and the sales team is meeting them where they are...
CBT News is honored to present the recipients of the first-ever CBT News 40 Under 40 awards.

CBT News names winners of inaugural 40 Under 40 awards

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ATLANTA, Georgia (November 16, 2023)—CBT News, the dealer community's No. 1 resource for in-depth interviews and news coverage, is pleased to announce the winners...
The succe­ss of car sales depends not only on an e­ffective sales or F&I de­partment but also on the synergy cre­ated betwee­n them.

Synergizing sales and F&I: unlocking efficient communication for faster car sales

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The automobile­ industry has undergone remarkable­ changes, and the deale­rships that have embraced the­m have thrived while those­ that didn't were left be­hind. However,...
By tapping into your hidden strengths, you can improve your sales acumen and achieve remarkable re­sults in the compe­titive world of car sales.

Car sales tips: discover your hidden strengths to unlock greater success

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In the highly compe­titive world of car sales, succe­ss goes beyond mere­ knowledge of vehicle­s and negotiation skills. Thriving sales professionals posse­ss a secret...
automotive dealership growth strategies

4 growth strategies to expand your auto dealership

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If your dealership has been firing on all cylinders and the bottom line is healthy, it's only natural to think about expansion. Yet, knowing...
There are four strategies that F&I managers can implement now that can make potential headwinds this year easier to navigate.

(Presumed) tough times mean a back-to-basics approach

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The R-word. The one no dealer wants to hear and well…none of us want to think about it. Recession. And though most economists are saying we’re...
Customer service is an area where artificial intelligence is able to take some of the load off your dealership team, but how do you apply it?

AI-powered customer service: elevating dealership experiences

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We are certain you’ve heard many stories about artificial intelligence in the last year. Artificial intelligence can be an effective tool for marketing, writing,...