Tag: CBT News

In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...

Tesla has successfully defended itself against charges of illegal employee termination in New York, connected to a unionization drive, marking a significant moment in...

The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open...

With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off...

According to a joint forecast from J.D. Power and GlobalData, the automotive retail industry is witnessing a significant upswing in November, with total new-vehicle...

A notable legal battle involving electric vehicle maker Tesla has emerged in Sweden. The Texas-based automaker has filed a lawsuit against the Swedish state...

Public relations (PR) is a crucial yet often underestimated and unused tool for automotive dealerships. PR is an integral element of any dealership’s strategy,...

The car dealership business demands flexibility of thought and action. We’ll use agility to describe the ability to see a potential problem as an...

In the dim glow of a local dealership, Sarah drove off the lot with her brand-new sedan. Instead of feeling like just another sale,...

Talk with any sales manager, and they'll say that a dealership sales success is built on the foundation of its sales department. And it's...