Tag: CBT News

One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked...

When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy...

John "Johnny" Masano, President of Tom Masano Auto Group in Reading, Pennsylvania, continues his family's legacy as a third-generation car dealer. Known for his...

Gone are the days when aggressive selling methods were the norm; today, the retail automotive industry is transitioning towards a more consultative, client-centric approach....

Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity...

Earlier this week: New car prices saw a decline in November, with Tesla being the most affected. Hybrid vehicles are gaining momentum as manufacturers...

Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet,...

Chris Graham is a seasoned professional in the car business, currently serving as the general sales manager at Mike Maroone Chevrolet West Palm Beach....

Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about...

What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to...