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Dealers have dealt with inefficiencies in their sales process for years, including bottlenecks in the sales department and changing consumer behaviors.

Utilizing technology to reduce pain points in your dealership’s sales process...

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For years, dealers have dealt with inefficiencies in their sales process, including bottlenecks in the sales department, consumer expectations, and information overload. Our guest...
Breaking down communication silos between departments in your dealership can lead to increased collaboration, better decision-making, and improved productivity.

How to break down communication silos between departments in the dealership

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In a dealership, effective communication between departments is crucial for success. However, communication silos can impede collaboration and hinder productivity. By breaking down these...
Jessica Mungenast | Dave Mungenast Family Dealership

40 under 40 Honoree: Jessica Mungenast | Dave Mungenast Family of...

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As we continue to celebrate the inaugural CBT News 40 under 40 awards, we are honored to have Jessica Mungenast, one of the exceptional...
ituational leade­rship represents a style­ that emphasizes adapting one's approach to match the nee­ds and readiness of staff members.

How situational leade­rship can elevate your entire team

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In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership...
Later in the decade, Honda plans to equip these vehicles with automated driving capabilities by leveraging artificial intelligence.

Honda reveals innovative 0 Series EV concepts at CES

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At the Consumer Electronics Show (CES) 2024 in Las Vegas, Honda unveiled two innovative, electric concept cars as part of its "0 Series." Set...
Nick Varney, vice president and general manager of Varney Auto Group, joins CBT News to discuss his new 40 Under 40 award.

40 Under 40 Honoree: Nick Varney | Varney Auto Group

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Nick Varney is the vice president and general manager of Varney Auto Group located in Maine. He oversees many departments in his position, including digital...
Today’s service customers want to work with an empathetic, caring person who starts an integrated process that makes service go smoothly.

2024 – Innovate or Stagnate

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Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service....
As the demand for electric vehicles surges, it is crucial for dealers to develop a sound marketing strategy to address these buyers.

How to electrify your EV marketing strategy

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Electric vehicles are becoming more prominent in dealerships. With customer interest in EVs rising along with occasional spikes in gas prices, it’s time to...
Gabe Montano, Director of Marketing and I.T. at Mike Maroone Auto, joins CBT News to discuss his new 40 Under 40 award.

40 Under 40 Honoree: Gabe Montano | Mike Maroone Auto

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Gabe Montano is the Director of Marketing and I.T. at Mike Maroone Auto, one of the most well-respected dealership groups in the U.S. In...
Today, we explore two of the most common F&I mistakes that can happen at any dealership whether with a veteran or a rookie F&I manager.

Don’t wait to correct F&I mistakes–acting quickly benefits everyone

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With so many people involved in every car deal, there are several ways that things can go sideways. Between sales, F&I, delivery, etc…breakdowns can...