Tag: CBT News

Weekly Roundup: Earlier this week, J.D. Power released its 2023 U.S. Electric Vehicle Experience Home Charging Study which showed declining satisfaction in level-2 EV home chargers among EV owners, General...

Welcome to another edition of The Future of Automotive, with Steve Greenfield, Founder, and CEO of Automotive Ventures, an auto technology advisory firm that helps...

Customer experience is the number one brand differentiator. It is the holistic perception of customers and their interactions with an organization and its products and services...

According to SEO software company Moz, local inquiries accounted for almost half of Google's two trillion searches yearly. Local search is a significant part...

Inside Automotive Leading employees through times of change - Scott Mautz Leadership requires you to be flexible and embrace change… but for many of us, it's...

The auto industry has been revolutionized by technology in recent years, with the introduction of electric vehicles and the emergence of connected cars. However,...

With dealership and OEM profits relatively high, increased consumer demand, and an uptick in retirees who are closing or selling their dealerships, M&A activity...

Unless you’ve hit the technician lottery, chances are your dealership is among the thousands of automotive businesses suffering through a shortage of qualified service...

Women are significant vehicle owners and drivers in North America, and their participation in the automotive market has been steadily increasing over the years....

Market share isn’t driven by world events. It has nothing to do with the price of gas, Putin’s war, or rising interest rates. Good...