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AI, with the right information present, can quickly and easily deliver personalized information to both salespeople and customers.

How AI can improve your car dealership’s customer experience strategy

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Artificial intelligence is on the horizon and can be useful to car dealerships in many ways. While the speed and automation of artificial intelligence...
Addressing decision paralysis begins with developing a decision-making framework. This could be as simple as a pros and cons list.

Perfect the art of decision-making for dealership management success

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Imagine it’s Monday morning. You walk into your dealership, the third cup of coffee in hand, mentally preparing for the week. Suddenly, you’re inundated...
Tapping into your pe­rsonal power for sales unlocks a multitude of benefits that go beyond simply boosting your sales numbers.

6 strategies to harness your personal power an increase sales success

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In the world of sale­s, a profound understanding of the industry and its products is undeniably crucial. Howe­ver, true advanceme­nt in your sales performance...
Auditing your service scheduling process is the best way to find potential bottlenecks and implement techniques to improve fixed operations. 

Auditing your dealership’s service scheduling processes

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The gateway to your dealership’s service department is scheduling. Make this process effortless, and the journey for a satisfied customer gets off on the...
This article offers valuable­ insights and strategic approaches to help de­alerships navigate the use­d EV market successfully.

How to successfully navigate the used EV market

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The automotive­ industry is undergoing a notable shift towards ele­ctric vehicles (EVs), driven by the­ growing environmental awarene­ss among consumers and advancements in EV...

How to make F&I meetings a home run for everyone

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Who likes meetings? Not many of you reading this right now have department meetings at the top of your list of fun things to...
Encouraging a culture of creativity and innovation within your organization makes employees feel much more comfortable sharing new ideas.

Fostering a culture of creativity to drive innovation in your dealership

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As with most sectors, the automotive industry must continue to come up with creative solutions and groundbreaking innovations to keep consumers happy. Professionals in...
Providing tailored, personalized suggestions based on a user’s browsing history, mobile apps can make customers feel appreciated and understood.

Leveraging mobile apps for improved customer engagement in dealerships

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On any given day in your dealership, a mechanic will grapple with diagnosing a perplexing issue in a customer’s vehicle. A tool that swiftly...
Unlock the secrets to hiring Gen Z in F&I roles. Dive into their motivations, tech expectations, and how dealerships can adapt for success.

How to be ready for Gen Z F&I applicants

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If your dealership has been making a concerted effort to hire more from the Gen Z pool of job seekers for your F&I positions,...
By showcasing your EV knowledge, you can help electric car buyers have a more pleasant and effective experience on your sales floor.

What do electric car buyers want to know before the purchase?

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The car sales process has changed a lot in the last 15 to 20 years. Cars themselves have changed quite a bit in the...