Tag: car service
Why multipoint inspections are critical for auto dealership service departments
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Today, Reed continues discussing three of the most ignored, misunderstood,...
What does a healthy work environment look like for fixed ops?
The Bureau of Labor Statistics estimates there were 60 deaths among automotive technicians in 2019. With this information in hand, it’s more important than...
Pothole season: an opportunity for service departments to connect with car...
For around 50% of American drivers, winter weather gives way to a sloppy spring season. The timing of the freeze-thaw cycle correlates with another...
5 ways the service and parts department can minimize losses
If you’ve ever stopped to consider how many parts are walking away from the dealership unbilled, whether through theft or due to oversight, you...
4 expert strategies for winning the service wars
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the...
COVID variant affects holiday plans as travelers opt to drive rather...
The new Omicron COVID-19 variant has quickly threatened to become the dominant strain of the pandemic. As tighter restrictions loom due to a variant...
KPIs that service departments should track and improve to start the...
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could...
ICE vehicles are most common choice among consumers, they deserve our...
Headlines on Tuesday, November 16 sought to command attention from consumers in the market for a vehicle but from two very different perspectives.
Dodge unveiled...
OfferLogix EVP Aaron Bickart on the importance of offering a seamless...
At the dealership level and more importantly online, consumers want to get to the bottom line and want their payments to be exact. This...
11 key processes every service advisor should be trained to do
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail...
