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online customers

How to Connect with Online Customers

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CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive Motors, to talk about how his company helps dealers connect with online customers...
Tesla

Tesla vs. New York Car Dealers

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Tesla's plan to open more storefronts in New York will likely have to wait until 2018. The company that manufactures electronic vehicles has been seeking the state...
newscast

How do regulations benefit customers? | Why the Auto Retail Market...

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On today's CBT Newscast for Wednesday, June 21st, 2017: How do regulations benefit customers? Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies,...
Mary Barra

Why Facebook Live should be used by your dealership

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Let's say you're having a super sale and want your customers to know all about it. Have you heard about this thing called Facebook Live...
newscast

How to Get Organized with Social Engagement | Improve Your Company’s...

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On today's CBT Newscast for Tuesday, June 20th, 2017: How to Get Organized with Social Engagement Joe Gumm sat down with Force Marketing's Steve Hardy to...
Amazon

Who wins with potential car buyers, your website or Amazon’s?

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We already know how well Amazon is doing. In fact, we can't stop hearing how the auto industry needs to be more like Amazon...
sales team

Stop Limiting the Performance of Your Sales Team

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In researching how people learn, and working with teams across the country, I find one of the biggest hindrances for improvement is the Performance...
newscast

Which employee is most responsible for your phone processes? | A...

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On today's CBT Newscast for Friday, June 16th, 2017: The dealership employee most responsible for your phone processes True or False: The most important person at...
car sales

Why After Dinner Is the Best Time to Buy a Car

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As the world grows more connected, businesses are learning more than ever about consumers’ buying habits. Online car dealers have enjoyed a nice bump...
newscast

Succeeding in a Flat Market | Are consumers waiting to buy...

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On today's CBT Newscast for Wednesday, June 14, 2017: Succeeding in a Flat Market When the market grew, dealerships grew. In fact, the past eight to...