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VDP - vehicle detail page

Four Ways to Optimize Your VDP and Drive Sales

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We need to redefine the meaning of the vehicle detail page (VDP). At a time when automobile shoppers are expecting more transparency and user-friendly experiences,...
David Lewis

Meet David Lewis: Creating Change, Fun and Sales

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Spend an hour at a David Lewis training session and you ask the same question as all the other attendees: Where have you been? Yes,...
service

Is Service Employee Churn Killing Car Sales?

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The NADA 2016 Dealership Workforce Study tells the story. On average, the service advisor turnover rate annually is 39 percent. That’s roughly two in...
used vehicle leasing

Used Vehicle Leasing: Why You Should Take a Closer Look

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The concept of leasing has been around since at least 2000 BC. New vehicle leasing has been around almost as long as the automobile...
sales service

Sales to Service Handoff, then Back Again

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Do you keep track of your customer defection rates? It’s one of the more unpleasant numbers to monitor, but perhaps the most important statistic...
personal biases

Are Your Personal Biases Hurting Your Business?

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The top salesman was promoted to new car sales manager. It seemed like a good decision at the time. But within 90 days most...

October 2017 Auto Sales Totals

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CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of October 2017 at dealerships around the U.S. The seasonally adjusted, annualized...

Set The Bar Ridiculously High | Tom Bilyeu

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Tom Bilyeu inspires with quotes fromCarl Von Clausewitz and other successful, driven people in today's CBT News Daily Motivation. Watch more from Tom Bilyeu on...
2017 Models

Jessica Caldwell: What to do with 2017 models on your lot

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There are still plenty of 2017 models languishing on lots in October. Hear why Jessica Caldwell of Edmunds.com recently told CBT that customers are...
auto retail

Ron Frey: Why auto retail can do better

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According to GasBuddy.com, the average gas nationally is still around $2.55 a gallon. Consumer spending ended the third quarter strong and U.S. stocks are...