Tag: car sales
Got Dealer (BI) Business Intelligence?
Far too many retail dealership organizations and like-kind service businesses that I consult with sit on loads of great customer DMS data, and do...
What’s the Real Secret to Success?
"The speed of the boss is the speed of the team." On today's episode of Kain & Co., David goes over this quote and...
5 of 6 Public Dealer Groups Report F&I Profit Increases for...
F&I per vehicle profits appear to be on the rise. Reports from five of the six publicly traded auto groups indicate that F&I gross...
Good News for Black Friday Car Shoppers in Edmunds Report
In the last few years, a determined grassroots movement has sprung up around the country, and it is quietly making a difference. No, it’s...
‘Mind the Gap’ Between Acquisition and Retail Ready
For 50 years, loudspeakers in London subways have cautioned riders to watch their step when boarding and de-boarding. This omnipresent “Mind the Gap” alert...
The Phone is Ringing: Yesterday, it was an Inquiry; Today, it’s...
The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you)...
Why You Should Terminate Underperforming Staff in Your Dealership
Everyone could name someone they work with now that probably shouldn’t have the role they are in. They arrive at work with a chip...
Giving Customers Options
Today Mark discusses the importance of options. He believes if we don’t provide options then we limit our potential and lose the trust of...
Why the Industry is Seeing Decline in Domestic Vehicle Sales
Heading into the end of the year, the US domestic vehicle market has declined noticeably, a trend expected by many to continue. For some,...
The Importance of Investing in Your Salespeople – David Lewis
CBT Automotive welcomes back David Lewis, Trainer and CEO of David Lewis & Associates. In this segment Jim and David discuss how the habits of the...
