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statistics

Dealership Statistics That Every Dealer Should Know

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It’s so easy to get caught up in the daily grind of the workday at your dealership. Each day brings new opportunities to improve...
sales

Jonathan Smoke, Chief Economist at Cox Automotive Discusses Q1 Sales and...

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First quarter sales data has recently been released for the auto retail industry, and there are several trends that indicate some headwinds and tailwinds...
prepared

Coming to Work Prepared to Sell

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On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about how having clear goals and being prepared are your best...
CPO

Dealers Turn to CPO Vehicles as High Prices and Interest Rates...

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The first quarter of the fiscal year is officially over, and there are a lot of numbers and trends to break down. Here to...
first quarter

Consumer Confidence Remains High Despite Sluggish First Quarter Numbers – Patrick...

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Q1 in the auto retail industry has come to an end and there has been a lot of speculation as to what the numbers...
five minutes

Responding Within Five Minutes

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Once a customer inquires about purchasing a vehicle, you have five minutes to respond. After this, you could be 10 times less likely to...
follow-up plan

Having a Follow-Up Plan

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The problem with follow-up is that it’s not being done correctly. Does your follow-up plan include calling previous customers every single week and thanking...
reverse-sell

The Reverse-Sell Technique

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On this week's episode of On the Mark, Mark Tewart discusses the reverse-sell technique and gives tips on how to better interact with customers.
Car Business 101

How to Identify Your Dealership’s Strengths and Weaknesses – Max Zanan,...

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On today’s show, we welcome back Max Zanan, automotive retail consultant, and best-selling author of “Perfect Dealership” and “Car Business 101”. In this segment,...
dealers

Things Dealers Can Do in Hard Times

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Brian talks about the headwinds that dealers will be facing later in the year as well as some things that dealers can do in...