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data

How to Protect Your Customer’s Personal Data Against Security Breaches in...

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 Pete MacInnis, founder, and CEO of eLend Solutions joins CBT News to talk about digital retailing, and the changes it has caused from the...
hailer service

Hyundai Dealers that Subscribe to CDK Hailer Service to Offer Lyft...

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FOUNTAIN VALLEY, Calif., June 25, 2019 – In the next several months, Hyundai dealers across the country that subscribe to Hailer service through CDK Global, Inc. (Nasdaq: CDK) can...
David Long

The Future of Vehicle Shopping at the Push of a Button...

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From the risk of U.S. imposed tariffs, to a shortage of service technicians, the retail auto industry is confronting several obstacles. However, May sales...
T.O.

The POWER of the T.O.

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New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales...
penny perfect payments

How Dealers Can Avoid the Friction Caused by Penny Perfect Payments...

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Pete MacInnis, Founder, and CEO of eLend Solutions returns to CBT News to discuss more topics on digital retailing and the disconnect that dealers often...
F&I

F&I: Refining Your Best Practices, Menu Selling, and Current Trends –...

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Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales...
LivePerson Automotive

How Angela Krause Family Ford Improved Their Customer Experience and Enhanced...

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In this segment, CBT's Jim Fitzpatrick sits down with Darin Wade, dealer partner, and GM at Angela Krause Family Ford. The pair discuss consumer...
digital retailing

Avoid These Digital Retailing Mishaps to Improve Your Dealership’s Customer Experience...

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 CBT News sat down with Pete MacInnis, Founder, and CEO of eLEND Solutions to discuss how using basic payment estimator or calculator tools can...
price

Customers Say “No More Haggling” When it Comes to Price

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If you talked to everyone who came into a traditional dealership and asked if they were dreading a specific aspect of the car-buying process,...

How to Capitalize on Summer Incentives and Attract Consumers To Your...

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 Memorial Day is filled with perks and incentives. This holiday signifies the start of summer sales, but even with incentives and a strong economy,...