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July's Earnings

July Sales Numbers: Earnings Reveal Short-Term Wins for Dealers and Automakers...

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Here to talk to us more about July’s earnings is Karl Brauer, executive publisher for Autotrader and Kelley Blue Book. Karl is no stranger...
July 2019

Nominal Gains Only Tell Part of the Story For July 2019...

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According to NADA, overall new light-vehicle sales took a small hit in July. Unit sales for the month came in at 1.39 million. Even...
service lane

Why Dealerships Need To Improve Their Customer Experience

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The automotive industry is in a transitional state. Consumer preferences have started evolving past the traditional dealership experience, which means it’s more important than ever...
av tech

How the Automotive Industry is Utilizing and Investing in AV Tech

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The sixth annual Automated Vehicles Symposium was held last week in Orlando, Florida from July 15th to 18th. It’s a hotbed for discussion among...
jaguar

BMW and Jaguar Team Up to Fast Track EV Innovation

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With the continuing advances in electric vehicles (EVs), it comes as no surprise that some manufacturers decide it is a good idea to work...

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO...

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 Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much, John, for joining us. John Fairchild: Yes, sir! Jim...
insurance

The Benefits of Incorporating Insurance Shopping into the Car Buying Experience...

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 A criticism dealers often hear from customers is that it takes too long to buy a car. However, there are plenty of ways to...
speed to sale

Speed-to-Sale Must Come First as Primary Focus for Used Car Success

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PALO ALTO, CA, July 24, 2019 – J.D. Power Valuation Services recently reported continued strong used car sales through the first half of 2019....
training

Why Dealers Should Invest in More Training for Their F&I Staff...

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 On today’s show, we continue our conversation with Adam Marburger and Paul Brown, the President and Vice President of Ascent Dealer Services, respectively. In...
calls

How to Create Magic on the Phone

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 On this week's episode of the Weekly Tune-Up, Becky Nixon talks about increasing profits in your service drive with some tips on answering your...