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online sales

Ensuring Your Dealership Work-Flow is Aligned with Your Online Sales Strategies

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On this week’s episode of F&I Today, Becky Chernek of Chernek Consulting, discusses the ways in which large online retailers have changed the way customers shop. VIDEO...
Jenn Reid

CBT Automotive Newscast for February 11, 2020

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Today on CBTNews.com - Tuesday, February 11th, 2020: How Technology is Helping to Bridge the Gap Between Online and Showroom Shopping - Jenn Reid, Equifax On...
Dealer-FX

How Dealer-FX is Helping Dealers Drive Growth and Retention with These...

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On today’s show, we’re so pleased to welcome Bill Lucchini, the new CEO of Dealer-FX Group, a leading service operations solutions platform. In this...

CBT Automotive Network at NADA 2020

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It's going to be another awesome year in the car business and the upcoming NADA Show is a great way to start the year...
Brian Finkelmeyer

vAuto’s Brian Finkelmeyer Discusses Key Challenges and Opportunities on the Horizon...

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On today’s show, we’re pleased to welcome back Brian Finkelmeyer, Senior Director of Conquest for vAuto, an innovative solutions company for your dealership’s new...
Tim Cox

How to Improve Your Digital Retailing Efforts and Customize the Message...

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On today’s show, we’re pleased to welcome back Tim Cox, Senior vice president of Sales and Co-Founder at CarNow, one of the country’s leaders...
Scilicet

How Scilicet is Bringing OEMs and Dealers to the Desk in...

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On today's show, we're pleased to welcome Mr. Tom Murphy. Tom is an automotive industry veteran of nearly 35 years. Like many, he began...
environment

Creating a Comfortable Environment for Your Customer

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On today's episode of Kain & Co., David Kain discusses selling the appointment and creating an environment that your customer will be comfortable in.   VIDEO...
bias

What is Unconscious Bias and How to Prevent it from Disrupting...

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To combat unconscious gender and racial biases in the workplace, management must take deliberate action against them, or it could cause tremendous profit losses....
post-script

Putting a Post-Script After Your Email Signature

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 Sending a brief email, but you want to share one last impact thought with your potential customer? David suggests doing this at the end,...