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habits

8 Habits That Every Service Manager Should Adopt in Order to...

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Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you...
CADA

CADA’s Tim Jackson Weighs in On Rivian’s Bid to Sell Directly...

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There has been a battle brewing for the past couple of weeks in Colorado between EV startup Rivian and the state’s franchise dealers. Legislators...
David Kain

Applying Your Core BDC Strategies to the Entire Dealership – David...

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In an increasingly digital world, it’s time to refresh old standards and set higher expectations for your dealership. If you’re brainstorming new models for...
customer experience

How CDK Global is Strengthening Opportunities for Women in the Automotive...

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At NADA 2020 in sunny Las Vegas, host Bridget Fitzpatrick was joined on the CBT Stage by John Hickey and Kathy Gilbert from CDK...
database

Creating a Personal Database as a Salesperson

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 On this week's episode of Kain & Co., David Kain talks about personal business development and how creating your own database of customer information...
Karl Brauer

February Auto Sales: The Winners, Losers, and Surprises – Karl Brauer,...

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From trade agreements, to elections, to the Coronavirus, there has certainly been a lot of news that has shaken the auto industry lately. However,...
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians...

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 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
Clutch

The Keys to Running a Profitable Subscription Business – Vince Zappa,...

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Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Vince Zappa, president of...
Manheim

Why Dealers Should Consider Adopting Digital Wholesale Tools – Zach Hallowell,...

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Recently, Jim Fitzpatrick was joined by Zach Hallowell, Vice President of Manheim Digital, at the 2020 NADA Show in sunny Las Vegas, Nevada. VIDEO TRANSCRIPT: Jim...
dealertrack

Drive Greater Efficiency Across Your Dealership Operations in 2020 and Beyond...

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Jim Fitzpatrick is joined by Mandi Fang and Tyler Anderson from Dealertrack DMS, at the 2020 NADA Show in Las Vegas, Nevada. Mandi is...