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work from home

Tips for Salespeople to Work from Home Effectively

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To say the least, these times are challenging for professionals in the automotive industry. In several states like New Jersey and Michigan, physical showrooms...
CDK Global

The Many Ways CDK Global is Supporting Their Customers Through COVID-19...

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As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Hickey, Executive Vice President of North America Customer Experience for CDK...
Ashley Bell

What You Need to Know About the Paycheck Protection Program and...

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As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Mr. Ashley Bell, who is the White House Policy Advisor on...
Ourisman Automotive

Chris Ourisman and Keith Lemer Discuss Reducing Overhead Expenses During These...

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As part of our continuing Coronavirus coverage, we’re pleased to welcome Keith Lemer, Co-founder and CEO of WellNet and Chris Ourisman, President of Ourisman...
Kerrigan Report

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

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Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...
fixed-ops

Focusing on the Fixed-Ops Department: What You Need to Know During...

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As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg...
Remarketing

Force Marketing CEO John Fitzpatrick Discusses Sending a Solid Remarketing Message...

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As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing. Last time we spoke to John,...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

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Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year...
ReconVelocity

ReconVelocity Launches Program to Provide Relief to Their Customers, New and...

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  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock and Kalah McCoy from ReconVelocity. In this segment, Hugh and Kalah break...
Joe Verde Group

Sean Gardner’s Advice for Weathering Coronavirus Challenges – The Joe Verde...

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As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Sean Gardner trainer and instructor at the Joe Verde Group. In this...