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Shep Hyken

3 Full-Proof Customer Experience Strategies to Use During Tough Economic Times...

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We’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. In this segment, Jim and Shep...
Brian Pasch

Brian Pasch Discusses How to Step Up Your Dealership’s Digital Retailing...

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On today’s show, we’re pleased to welcome back Brian Pasch, international auto marketing expert, Founder and CEO of the PCG Companies, and host of...
accountability

How to Utilize the 4 Levels of Employee Accountability – Dave...

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In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim...
eLend Solutions

Deliver an Efficient and Impressive Digital Retailing Experience Using These Strategies...

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On today’s show, we’re so pleased to welcome back Pete MacInnis, Founder and CEO of eLend Solutions. In this segment, Jim and Pete tackle how...
Becky Chernek

The Importance of Personally Engaging with the Customer During the Digital...

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On today’s show, we’re so pleased to welcome back Becky Chernek, F&I expert, President of Chernek Consulting, and host of F&I Today right here...
Acertus

ACERTUS Announces New API Integration with AutoIMS

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LOUIS, MO – May 20, 2020 ACERTUS, a tech-enabled automotive logistics and services company, today announced a partnership with AutoIMS, an inventory management platform solution...
gross profits

Start Selling On Day #1 Of A Used Vehicle Acquisition To...

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The two primary keys to increasing dealership inventory turn is to decrease the Retail-Ready time of newly acquired used vehicles and to simultaneously increase...
work

Return to Work Signals Auto Industry Recovery to Begin

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After shutting down automotive production more than two months ago, many automotive assembly plants are beginning to bring their workforce back. Around 133,000 workers...
goals

Should Your Dealership Re-evaluate its Year End Goals For 2020? –...

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In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim...
Titling

How the Pandemic has Transformed the Registration and Titling Process –...

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On today’s show, we’re so pleased to welcome back Kait Gavin, vice president of operations for Dealertrack Titling Solutions. In this segment, Jim and...