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COVID

Industry Surprised at Pace of Pandemic Recovery in Automotive

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For eight weeks, production at North American auto factories was silent, except for personal protective equipment to aid in COVID-19 treatment and prevention. In...
Michael Seeman

How Dealers Can Adapt to Changes in the Car Buying Process...

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On today’s show, we’re pleased to welcome back Michael Seeman, Vice President of Customer Success and Enablement for CDK Global. In this segment, Michael...
Ken Garff

Ken Garff Auto Market President Jason Frampton Discusses the State of...

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On today’s show, we’re so pleased to welcome Jason Frampton, Ken Garff Automotive Market President. In this segment, Jim and Jason discuss the state...
Glenn Lundy

Glenn Lundy Discusses the State of Auto Retail, Racial Protests, and...

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On today's show, we're pleased to welcome back Glenn Lundy, automotive retail expert and host of the popular #RiseAndGrind morning show. Did you enjoy this interview?...
Celebrity Motor Cars

CEO of Celebrity Motors Cars Tom Maoli Breaks Down May’s Sales...

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On today’s show, we’re pleased to welcome back serial entrepreneur Tom Maoli. Tom is the President and CEO of Celebrity Motor Cars, LLC, a...
loyalty marketing program

Making the Commitment to Provide a Top-Tier Customer Experience

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
managers

Frank Lopes Talks Digital Retailing, Marketing and Customer Experience

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On today’s show, we’re so pleased to welcome back Frank Lopes, performance coach, Vice President of the Forrest & Blake ad agency, and the...
David Long

Hansel Auto Group’s David Long Discusses Making Necessary Changes at the...

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On today’s show, we’re pleased to welcome back David Long, auto retail industry veteran and Leader at Hansel Auto Group. In this segment, David...
Joe Lockerd

How Recruiting is Changing in the Digital Retail Age – Joe...

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On today’s show, we’re so pleased to welcome Joe Lockerd, Operations Director at AutoMax Recruiting and Training, and co-host of The Recruiter Podcast. In...
Fisher Phillips

Answering Your Legal Questions for Back-To-Business Operations at the Dealership –...

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On today’s show, we’re so pleased to welcome back Steve Cupp, seasoned labor attorney and partner at Fisher Phillips. In this segment, Jim and Steve...