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data

How to take control of your data and generate value for...

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2021 reaffirmed that the strength of the local car dealer is the winning model. Now, in 2022, it's time for car dealers to take...

Are you asking customers the right questions at your car dealership?

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Welcome to another edition of Inside Automotive with Jim Fitzpatrick who is joined by Sean Gardner, instructor and sales trainer with the Joe...
virtual F&I

Is virtual F&I here to stay? Probably, and here’s why

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Since the start of the pandemic, car buyers and dealerships have had to navigate the steep learning curve of digital retailing to sell in...

Is your F&I department keeping up with today’s car buyer? –...

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Over the last few years, the F&I department has undergone significant digital changes and continues to impact customer experience in big ways. Today on...
right to repair Biden, railroad strike

How will the Right to Repair bill affect car dealerships?

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A bill introduced by U.S. Rep. Bobby Rush, D-Ill. intends to give consumers the blanket coverage under federal law to have their vehicle repaired...
car sales professional

How to be a well-liked car sales professional

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Whether it’s posting a selfie on your social media or seeking approval from your sales manager for a job well done, every facet of...

How to completely crush your sales goals this year – Matt...

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On the heels of an unpredictable, yet robust and profitable year for many, car dealers are starting to incorporate unique strategies to close more...
Price

Strategizing for the return of new and used car inventory

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Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for...
auto sales training, fuels, fuel

Need auto sales training? Look to your vendors.

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Auto sales training is delivering a poor experience because programs were not designed with modern retailing in mind. In fact, I wouldn’t hire any...
customer journeys

5 key areas car dealers can optimize to create superior customer...

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Car shoppers today don't evaluate parts of the journey, they evaluate the sum of the journey, and how frictionless their path to the transaction...