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Car Buying Outlook

Consumer insights shaping today’s car buying process

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Today on Inside Automotive, Steve Baldwin, Vice President of National Sales at Capital One Auto, discusses how data from the 2022 Car Buying Outlook...
Matt Easton referrals

The simple 2-step process for more high-quality referrals

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Word-of-mouth marketing is a powerful tool that can reach many potential consumers. So, what strategy are you using to get referrals for your business?...
MSRP

Low inventory keeps pushing transaction prices well above MSRP

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Car sales have fallen for several carmakers over the first quarter of 2022 including Ford and Stellantis compared to a year ago. Much of...

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki |...

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Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on...

How to sell the latest in-vehicle technology to car buyers

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Modern vehicles are loaded with advanced technology designed to provide enhanced safety, performance, and entertainment options for new car buyers.  According to Kelley Blue Book,...

High gas prices lead to greater EV awareness, used car payments...

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As gas prices continue to climb, more shoppers are turning their attention to EVs, according to Edmunds. Today on inside Automotive, we’re pleased to...

Average down payment for new vehicles climbs over $6,000

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According to Edmunds, the average down payment for new vehicles climbed to over $6,000 for the first time. And it's becoming evident that this...

Filling customer experience gaps in the lease-end journey

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In a recent BusinessWire release, Patrick Roosenberg, Director of Automotive Finance Intelligence at J.D. Power, said, "The days of the one-size-fits-all lease loyalty strategy are long...
Automotive Standards Council

Are OEM direct-to-consumer sales platforms killing dealer innovation?

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The STAR Standard is a standard for data exchange between OEMs and the vendor community. Its committee is made up of OEMs, vendors, and...

5 auto retail trends that could impact long-term dealership growth

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As the first quarter of the year comes to a close, how are car dealers balancing consumer demands, recruitment, and their overall daily operations?...