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ituational leade­rship represents a style­ that emphasizes adapting one's approach to match the nee­ds and readiness of staff members.

How situational leade­rship can elevate your entire team

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In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership...
Today’s service customers want to work with an empathetic, caring person who starts an integrated process that makes service go smoothly.

2024 – Innovate or Stagnate

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Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service....
As the demand for electric vehicles surges, it is crucial for dealers to develop a sound marketing strategy to address these buyers.

How to electrify your EV marketing strategy

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Electric vehicles are becoming more prominent in dealerships. With customer interest in EVs rising along with occasional spikes in gas prices, it’s time to...
Today, we explore two of the most common F&I mistakes that can happen at any dealership whether with a veteran or a rookie F&I manager.

Don’t wait to correct F&I mistakes–acting quickly benefits everyone

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With so many people involved in every car deal, there are several ways that things can go sideways. Between sales, F&I, delivery, etc…breakdowns can...

Is there a disconnect between your service managers and technicians? Here’s...

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Strong connections between service department managers and technicians are vital on two fronts: productivity and customer satisfaction. But sometimes poor communication, lack of training,...
After years of development, with early adopters achieving higher than expected results, AutoFi is launching its new showroom solutions to dealers nationwide.

AutoFi’s platform expansion delivers overwhelming results with Deal Time Reduced by...

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SAN FRANCISCO, Calif. (January 8, 2024)—AutoFi Inc. the leading provider of sales and finance technology across the automotive industry, has expanded its platform into...
Anchor Jim Fitzpatrick traveled to Pittsburgh, Pennsylvania, and spoke with the owner and CEO of Diehl Automotive Group, Corina Diehl.

The Executive Profile: How Corina Diehl overcame adversity to build a...

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Welcome to another edition of the Executive Profile. Recently, anchor Jim Fitzpatrick traveled to Pittsburgh, Pennsylvania, and spoke with the owner and CEO of...
A video lead response can lead to more engagement, more sales, and overall better interaction with your customers.

7 essential video lead response tips for car dealerships

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Video has become part of everyday life, ranging from entertaining people to providing a quick education on just about any subject you could imagine....

Penske acquires Don Allen Auto for $12.34 million, Feldman enters Indiana...

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Despite a slight decline from 2022's record highs, blue sky values—a key metric in dealership valuation—remain elevated, standing at 2.3 times above pre-pandemic levels....
dealership online reviews

How to grow your dealership’s online reviews and reputation

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It's no secret that online reviews are essential for businesses, which goes double for auto dealerships. With so much competition, it's crucial to have...