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mystery shop

How often should you mystery shop your car dealership?

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Mystery shopping is one of the most effective ways to identify areas where your team and processes are succeeding, and where they’re falling short....
GM GM Energy

General Motors launches new energy business to expand electric power solutions

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General Motors unveiled its new business unit, GM Energy, and outlined plans to use the unit as a conduit for finding solutions to existing...
recession

JPMorgan Chase CEO Jamie Dimon predicts US recession in 6 to...

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JPMorgan Chase CEO Jamie Dimon made predictions about a future economic recession while speaking to CNBC's Julianna Tatelbaum on Monday. Dimon said a "very...
auto credit

Auto credit access expanded in September — Dealertrack

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Cox Automotive released its Dealertrack Credit Availability Index for the month of September, showing that access to auto credit expanded for the first time...
IIHS

IIHS Study: Many drivers using partially automated vehicles treat them as...

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A new report from the Insurance Institute for Highway Safety (IIHS), an industry-funded group working to convince automakers to create safer vehicles, found that...
EV market electric vehicles

Who is buying electric vehicles and how can you best market...

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Did you know there are more than 1.7 million EVs in operation in the US today? Well, that is just one of the surprising...
customers

The value lifelong customers bring to your car dealership

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Building a loyal base of customers is one of the most challenging endeavors for any automotive retail store. Research shows that a commitment to building...
Rivian recall

Rivian shares tumble after recalling 13,000 vehicles

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Rivian saw its shares drop about 7% in pre-market trading on Monday after the California-based electric vehicle maker was forced to recall almost all...
UBS Ford GM

UBS downgrades Ford, GM stock, expects consumer demand to wane

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According to UBS, the largest vehicle manufacturers in the US are likely to face difficult times in the coming months, as consumers continue to...
used vehicle Manheim

Wholesale used vehicle prices dropped 3% in September — Manheim

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Both the Manheim Used Vehicle Value Index and non-seasonally adjusted prices showed a steep decline year-over-year for the month of September. Wholesale used-vehicle prices decreased...