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tension

5 strategies to diffuse tension in the car dealership

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Dealerships tend to be staffed by highly competitive individuals, and many of the positions have pay structures based on productivity. With a high degree...
auto dealership, telemarketing

7 tips to improve your auto dealership’s email marketing strategy

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Like most auto dealerships, you're always looking for ways to improve your email marketing strategy. After all, email is one of the most cost-effective...
South Korean, Twitter, Tesla

Opinion | Is Elon Musk still fit to run Tesla?

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It’s hard to look at the news lately without Elon Musk being at the front and center of things. His recent $44 billion acquisition...
Automotive Ventures EVs startups connected car Buick CES

GM’s regional fulfillment model for EVs and Mercedes-Benz’s subscription fees for...

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Welcome to this episode of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
hours per RO

4 innovative ways to grow your service department’s hours per RO

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Among the top KPIs your service department should be evaluating, the hours per RO is one of the most important. After all, you don’t...
customer experiences

How-to Guide: Driving exceptional dealership customer experiences

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As an automotive dealership, you know that customer service is essential. But you might not know just how important it is to deliver exceptional...
uncertainty

How business leaders can turn uncertainty into opportunity — Meridith Elliott...

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Many of today's leaders and business owners are uncertain and a little anxious about a potential economic downturn. Today on Inside Automotive, we're pleased...
sales J.D. Power

J.D. Power/LMC Automotive release November U.S. auto sales forecast

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According to a joint forecast from J.D. Power and LMC Automotive, new vehicle retail sales for November 2022 are expected to be somewhat flat...
service advisors

4 ways to measure your service advisors’ success

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You use valuable KPIs to track the success of your service department, but how is your service advisor stacking up? As the head over...
KPIs

KPIs to measure that keep dealership inventory on track

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KPIs are the one way to gauge if your dealership is on the right track. So every car dealer measures, analyzes and checks accuracy...