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When it comes to engaging with your customers, every interaction should be considered an opportunity to showcase your brand.

4 ways dealers and automakers can support customers and drive loyalty

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In the past three years, nearly every industry has experienced a dramatic shift in consumer expectations. The auto industry is no exception, with services...
There are digital tools for every process or function you at your dealership. However, it's crucial to ensure they are worth the investment.

5 digital tools every modern dealership needs to drive sales success

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Adding new digital tools to your dealership strategy mix can feel overwhelming and time-consuming. Things like price constraints, learning curves, and whether or not...
There’s more to social media than Instagram, Twitter, and TikTok. Platforms like Facebook, Reddit, and Quora also have groups ideal for social selling.

4 worthwhile social selling methods for dealership sales staff

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While social media platforms are pervasive in today’s society, using them effectively for business is equal parts art and science. This is especially true...
gross profit

4 vital ways you can further improve gross profit percentage

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Of the KPIs your dealership must focus on, gross profit percentage should never be overlooked. To improve the gross profit percentage, your service department...
J.D. Power and GlobalData forecast 1.38 million new vehicle sales this June and more headlines this week in automotive industry news.

Weekly roundup: June new vehicle sales, Tesla charging standards, and new...

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Earlier this week: Car buyers and auto retailers expressed opposing beliefs and concerns over the electric vehicle market in a new Cox Automotive survey....
Last September, Tom Masano Auto Group made the pivotal decision to adopt a new CRM. Immediately the auto group saw an influx of engagement.

Unleashing growth: what Tom Masano Auto Group did that transformed their...

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In the ever-evolving automotive industry, staying ahead of the competition requires embracing innovation. That’s exactly what Kevin Pitts and Tom Masano Auto Group did...
This integration between automotiveMastermind and Reynolds and Reynolds aims to automatically sync data, increase service-to-sales capabilities, and improve data security.

Mastermind and Reynolds and Reynolds integration now available for dealerships

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NEW YORK (June 27, 2023) – automotiveMastermind (aM), part of S&P Global Mobility and the leading provider of predictive analytics and marketing automation solutions...
The decision to install EV chargers at dealerships isn’t about bowing to political pressure or simply jumping onto the green bandwagon.

Opinion | Why EV chargers at dealerships are more than just...

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Before we delve into this discussion, let’s clarify something: I’m no fan of electric vehicles (EVs). Yes, you heard it right. Given their destructive...

Q&A with ACV’s Randy Barone: How to perfect your dealership’s wholesale...

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In today's dynamic wholesale market, dealers are challenged with navigating historically high used car prices and fluctuating inventory within a digital environment. To stay...
With some forethought and customer insight, ethical upselling can be used to reinforce trust and confidence in the dealership.

Upselling with integrity: building trust and value for long-term customer loyalty

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Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all...